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EET Complaints Policy

EET Group is committed to ensuring a high-quality educational experience for its learners, supported by appropriate academic, administrative and welfare support services and facilities. 

Employment Education Training Group Ltd (EET Group)’s Complaints Policy provides the framework within which anyone who is dissatisfied with the organisation can raise their concerns. The framework also assists staff to deal with complaints from learners, employers, contractors, visitors and other interested parties.

The named complaints manager with responsibility for following through complaints is Trinicia Evans, Head of Education.

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